The phone is the fastest way to reach us. Call 215-639-0424, answered 24 hours a day, every day. If the house has no heat, say so when you call, because most urgent no-heat calls are scheduled the same day. For anything that can wait, the form or email works fine.
A few details help us show up with the right parts:
Don't worry if you can't answer all of it. The technician sorts out the rest on site.
What the boiler is doing – silent, locked out, banging or dripping
Whether it burns gas or oil
How many zones or thermostats you have
Which rooms are cold
The number on the pressure gauge
For oil heat, what the tank gauge reads
We confirm service calls within 24 hours. You'll get a text reminder the day before and the day of, with a photo of your technician before arrival. At your house, we find the cause and write up the price. Nothing gets repaired until you approve it.
If You Smell Gas or See Oil Smoke. Gas smell or a CO alarm. Get everyone outside. Don't use switches or phones inside. From outside, call PECO or 911 for gas, or 911 for carbon monoxide. Don't run the boiler until it's been fixed and inspected. Then call us. Oil smoke, soot or a puffback. Turn the burner off at the emergency switch, usually at the top of the basement stairs. Don't keep pressing reset. Then call 215-639-0424.
Open 24 hours. Most urgent no-heat calls are scheduled the same day.
Boiler repair for Horsham Township homes by Region Home Services of Bensalem, PA.